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Tel: 86-755-29120375
Fax: 86-755-29743152
Address:Room 1701,17/F,Henan Building,No.90 Jaffe Road,Wanchai,Hong Kong

HongKong Watch&Clock Fair Booth No:1D-A28  Date:6-10,Sept.2016

Help Center - FAQs  


1How to check new products ? ----coming soon

A: Our customer checked  our website & interested in some new watches , you can contact us  & inquire the new products password to check our latest  products online immediately.

2 How to pay?


3 What should I do if the goods arrives damaged?

A: if your order has been damaged when you receive it, try to take a photograph of the package and express your refusal to accept it. In this case, please contact our customer service as promptly as possible..

4 Do your company send free samples?

A: We are afraid not. We couldn't send free samples. You are welcome to place a trial order to test the quality of our products.

5 How long dose it take to deliver the goods to our customers?

A: After your remittance is received and affirmed, we shall see whether or not finished products are available and send you and email to notify you of the time for delivery. Your order should reach you within 25-35 workdays via DHL.

6 If I want wholesale, can your company give me a discount?

A: Of course we give you a discount upon your order. The more you order, the more discount you will get. If you need more information about our specific discount policy, please contact our customer service by email.

7 Is the price expressed on your website as US Dollar?

A: Yes, but you can pay by Pounds, Euros with the same value.

8 Do you offer customized making?

A: Yes. You are welcome to send our customer service an email to give the detail of your special requirements.

9 Is there any sum or quantity limit?

A: Since larger order can help you save carriage, the minimum sum of your order is 1000$. As we know, the less your sum is, the more expensive your freight will be, you are encouraged to place an order of over 1000 USD. If it is below 1000USD, the order price will be higher

10 Whether does the customer need to pay the customs duty?

A: Yes. It is an international convention that the customer has to bear the tariff.

11 how soon dose your company make the delivery after confirming the remit?

A: The order is usually delivered within 2-4 workdays. We inform you of the specific time promptly. If you have other questions about this issue, please contact our customer service by email..

12 Can I pay part of the remit first, and then the rest after receiving the goods?

A: yes.of course.  we are a company with a good reputation established around the world. If you are not so confident our goods , you are suggested to place a small order for the first time. After you confirm our credit, we may set up long-term cooperation with each other

Email:info@furitime.com  Tel:(86 755) 29120375  Fax:(86 755) 29743152  Address:Room1307-1311,JingFa Building,QianJin One Road, 6 District,BaoAn Districty ,ShenZhen city,China
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